24 Hours Emergency Services
We offer professional 24-hour emergency services for solar panel systems and inverters. Whether you're experiencing an unexpected system failure, inverter malfunction, or grid disconnection, our technical team is on standby around the clock. We respond swiftly to diagnose faults, restore power generation, and minimise downtime—ensuring your solar energy system remains safe, efficient, and operational at all times.
Table of Contents
How to shut down the solar inverting system
What to do when fire, smoke or burning smell is detected from your solar panels or equipment.
Please call +65 62967787. Please do not attempt to fix or touch the PV system or the surrounding wires.
Step 1 - Turn off AC Isolator
- Turn off the AC Isolator
- Wait about 10 seconds
Step 2 - Turn off DC Switches
- Turn off the DC switches located inside the DC Box
Step 3 - Turn off breakers from your Distribution Box (DB)
- Please go to your DB where PV MCB/ ELCB were installed and kindly switch off those breakers.
Caution
After executing everything above safely, please contact us through our hotline so we can help you rectify and suggest further improvements to ensure the incident does not happen again.
Do note that the solar system do wear down over the years, which is why our Team heavily suggest to conduct professional routine inspections and maintenance checks to ensure you can safely enjoy the clean energy with no woes.