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Delivery Information
Estimated UTICA™ products and system order cycle time
When will you receive your order?
After Checkout
You will receive an estimated delivery time from us via email or WhatsApp.
If your order is in stock, you can expect to receive your order within 3 to 5 business days.
If your order is not in stock, you can expect to receive your order within 10 to 20 business days.
Click on the product you want and go to its product detail page. You will see the contact information on the product page, please feel free to ask us any questions.
Within 10 Working Days for consumer products (from the time UTICA SG receives your order until delivery)
Just In Time Production Activity
Working Day 1, UTICA SG receives your order
Working Day 1, UTICA SG confirms your order and prepares the necessary materials and components for manufacturing.
Working Day 1-2, product in production. Delays may occur at this stage if there are part shortages.
Working Day 2-6, product leaves UTICA SG’s factory and is handed over to logistic company for delivery to your specific delivery address.
Within 20 Working Days for professional systems (from the time UTICA SG receives your order until delivery)
Just In Time Production Activity
Working Day 1, UTICA SG receives your order
Working Day 2-6, UTICA SG confirms your order and prepares the necessary materials and components for manufacturing.
Working Day 7-15, system in production. Delays may occur at this stage if there are part shortages.
Working Day 16-20, system leaves UTICA SG’s factory and is handed over to logistic company for delivery to your specific delivery address.
In no event shall UTICA SG be liable or responsible for any failure or delay in the delivery of products hereunder arising out of or caused by, directly or indirectly, by circumstances beyond reasonable control, including, without limitation, acts of God; earthquakes; fires; floods; acts of war or terrorism; civil or military disturbances; sabotage; strikes; riots; epidemics; interruptons, loss or malfunctions of power, utilities, communications, computer (software or hardware) or transportation services. Notwithstanding the foregoing, in the event of such an occurance, UTICA SG agrees to use commercially reasonable efforts to rectify and resume servives as soon as reasonably practicable.
